99jl Privacy
Policy

Introduction

This Privacy Policy ("Policy") describes how 99jl ("99jl," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "Player") who access or use the 99jl online gaming platform available at 99jl.app (the "Platform").

99jl is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC).

By registering an account on the 99jl Platform, accessing our services, or continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you have any questions about this Policy or how 99jl handles your personal data, please contact our Data Protection Officer through the channels listed in Section 14 of this Policy.

Data We Collect

99jl collects personal data that falls into the following categories. We collect only what is necessary and proportionate to the purposes described in this Policy.

A. Registration & Identity Data

• Full legal name as it appears on a government-issued ID
• Date of birth (used to verify the 21+ age requirement)
• Registered email address
• Mobile phone number (used for OTP verification and account security)
• Residential address, including city (e.g., Manila, Cebu, Davao, Quezon City, Makati)
• Username and encrypted password

B. Identity Verification (KYC) Data

• Government-issued photo ID (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID)
• Selfie or live photo for facial verification purposes
• Proof of address documents where required

C. Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in Philippine Peso (₱)
• Payment method details (e.g., GCash account reference, PayMaya reference, BPI, BDO, or Metrobank account details — stored in tokenized or reference form only)
• Account balance history and bonus transaction records

D. Gaming Activity Data

• Game session logs, including games played, bet amounts, win/loss records, and session duration
• Responsible gaming tool usage (deposit limits, self-exclusion requests, session reminders)
• Bonus and promotion participation history

E. Technical & Device Data

• IP address and approximate geolocation (country/region level)
• Device type, operating system, and browser type
• Unique device identifiers
• Log data including access times, pages visited, and error reports

F. Communications Data

• Records of your communications with 99jl customer support via live chat or email
• Feedback, survey responses, and complaint records

How We Collect Your Data

99jl collects your personal data through the following methods:

• Directly from you: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automatically: Through cookies, web beacons, and similar tracking technologies when you browse or use the Platform. See Section 06 for full details on our cookie practices.
• From third-party service providers: Identity verification providers, payment processors (such as GCash, PayMaya, and Philippine banking partners), and fraud detection services may share data with us as part of their service delivery.
• From regulatory authorities: In limited circumstances, we may receive information from PAGCOR or other Philippine regulatory bodies as part of our compliance obligations.

All data collection is conducted lawfully, fairly, and transparently in accordance with the Data Privacy Act of 2012.

How We Use Your Data

99jl uses your personal data for the following specific and legitimate purposes:

99jl will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise permitted by applicable Philippine law.

Data Sharing & Disclosure

99jl does not sell your personal data. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment service providers require certain transaction data to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification services that assist us in confirming your identity and meeting our regulatory obligations.
• Fraud Prevention & Security Services: Specialized providers that help us detect and prevent fraudulent activity, money laundering, and other prohibited conduct on the Platform.
• IT Infrastructure & Cloud Service Providers: Hosting, database, and technical infrastructure providers that process data on our behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where disclosure is required by law or court order.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

In the event of a merger, acquisition, or sale of all or part of 99jl's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer through the Platform or via your registered email address.

Cookies & Tracking Technologies

99jl uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data that helps us improve our services. The types of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and responsible gaming tool configurations to provide a more personalized experience.
• Analytics Cookies: Help us understand how players interact with the Platform — which pages are visited most, where users encounter difficulties, and how we can improve navigation and performance. Data collected is aggregated and anonymized where possible.
• Security & Fraud Prevention Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate securely.

Data Security

99jl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including passwords and payment references, is stored using industry-standard encryption and hashing algorithms.
• Access Controls: Access to personal data is restricted to authorized 99jl personnel and service providers who require it to perform their duties. Role-based access controls and the principle of least privilege are applied throughout our systems.
• Two-Factor Authentication: Account access is protected by OTP-based two-factor authentication to prevent unauthorized logins.
• Regular Security Audits: Our Platform and infrastructure undergo regular security assessments, penetration testing, and vulnerability scans conducted by qualified security professionals.
• Incident Response: 99jl maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act of 2012.
• Staff Training: All 99jl personnel who handle personal data receive regular training on data privacy obligations and security best practices.

Data Retention

99jl retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to maintain your active account, and to comply with our legal and regulatory obligations under Philippine law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, as required by Philippine anti-money laundering regulations.
• KYC & Identity Verification Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later, in accordance with AMLC requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act of 2001 (as amended) and PAGCOR regulations.
• Customer Support Communications: Retained for up to three (3) years from the date of the last interaction, or longer if the communication relates to an ongoing dispute or legal matter.
• Marketing Consent Records: Retained for the duration of your consent plus three (3) years to demonstrate compliance with consent requirements.
• Technical Log Data: Retained for up to twelve (12) months for security and fraud prevention purposes, after which it is deleted or anonymized.

When personal data is no longer required for any of the above purposes, 99jl will securely delete, destroy, or anonymize it in accordance with our data disposal procedures. Anonymized data that can no longer be linked to an individual may be retained indefinitely for statistical and analytical purposes.

Your Data Rights

Under the Data Privacy Act of 2012 of the Philippines and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 99jl:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right to Access: You may request a copy of the personal data that 99jl holds about you, along with information about how it is being processed.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You may request that your personal data be provided to you in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe that 99jl has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Minors & Age Policy

The 99jl Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR's guidelines for online gaming in the Philippines. 99jl does not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, 99jl requires all players to verify their date of birth and provide government-issued identification confirming they meet the minimum age requirement. Accounts found to belong to individuals under 21 years of age will be immediately and permanently closed.

Parents and guardians are encouraged to use parental control software and to monitor their children's online activity to prevent underage access to online gaming platforms.

International Data Transfers

99jl primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or specialized security services.

Where such international transfers occur, 99jl ensures that appropriate safeguards are in place to protect your personal data, including:

• Entering into data transfer agreements that incorporate the standard contractual clauses approved by the National Privacy Commission.
• Transferring data only to countries or organizations that provide an adequate level of data protection as recognized by the NPC.
• Conducting due diligence on all international service providers to confirm their data security standards meet or exceed those required under Philippine law.

By using the 99jl Platform, you acknowledge and consent to the transfer of your personal data to service providers outside the Philippines where necessary for the delivery of our services, subject to the safeguards described above.

Third-Party Links & Services

The 99jl Platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank). When you interact with these third-party services — for example, when completing a deposit through GCash — you will be subject to the privacy policy of that third-party provider.

99jl is not responsible for the privacy practices, data handling, or content of any third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your 99jl account.

This Policy applies solely to personal data collected and processed by 99jl through the 99jl Platform. It does not extend to any data collected by third-party payment processors or other external services.

Changes to This Privacy Policy

99jl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.

When material changes are made to this Policy, 99jl will notify registered players through one or more of the following methods:

• A prominent notice displayed on the 99jl Platform upon your next login
• An email notification sent to your registered email address
• A notification within your account dashboard

Your continued use of the 99jl Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you must cease using the Platform and may request account closure in accordance with our Terms & Conditions.

We encourage you to review this Privacy Policy periodically to stay informed about how 99jl protects your personal information.

Contact Our Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 99jl handles your personal data, please contact our Data Protection Officer (DPO). We are committed to addressing all privacy-related inquiries promptly and transparently.

You can reach our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly within the 99jl Platform — the fastest way to reach our support and privacy team.
• Privacy Email: [email protected]
• General Support: [email protected]

Please note that email addresses above are displayed as plain text for reference only. When contacting us regarding a data privacy matter, please include your registered email address and a clear description of your request or concern so we can assist you as efficiently as possible.

If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) through their official channels.